Question 1

What is ClashVault?

Accepted Answer

ClashVault is a free strategic companion for Clash of Clans. We offer upgrade planners, progress trackers, base layouts, guides, player and clan lookups, and more — all designed to help you make smarter decisions in-game.

Question 2

Is ClashVault free?

Accepted Answer

Yes — all core features are free and always will be. You can look up players, plan upgrades, browse layouts, and read guides without paying anything.

Question 3

Do I need an account?

Accepted Answer

No. Most features work without an account. Creating a free account unlocks extras like saving your village data, tracking upgrade progress over time, and personalizing your experience.

Question 4

How do you get my player data?

Accepted Answer

We use the official Clash of Clans API provided by Supercell. This API only exposes publicly available game data — we never access your Supercell account credentials.

Question 5

Is my data safe?

Accepted Answer

Yes. We take security seriously and follow industry best practices. We never sell your personal data, and you can delete your account at any time. See our Privacy Policy for full details.

Question 6

How accurate are the planning tools?

Accepted Answer

Our tools use verified in-game data including upgrade costs, timers, and resource requirements. We regularly update our database when Supercell releases balance changes or new content.

Question 7

What Town Hall levels do you support?

Accepted Answer

ClashVault supports TH1 through TH18 (the current maximum) for all planning tools, including Builder Base levels.

Question 8

Can I submit base layouts?

Accepted Answer

Yes! Navigate to the Layouts section and click "Submit Layout" to share your base with the community. Submissions are reviewed before being published.

Question 9

How do I report a bug or request a feature?

Accepted Answer

The fastest way is through our Discord server. You can also email us at support@clashvault.com. We read every report and suggestion.

Question 10

Is ClashVault affiliated with Supercell?

Accepted Answer

No. ClashVault is an independent fan project and is not affiliated with, endorsed, sponsored, or specifically approved by Supercell. We comply with Supercell's Fan Content Policy.

Frequently Asked Questions

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